Privacy policy

We collect the information you provide directly to us, such as your name, email, phone number, treatment interests, and any message you send. When you visit the site, we may also collect basic technical information (browser type, pages viewed) to keep the site working and improve it over time.

We use your information to respond to your inquiry, confirm appointments, deliver care, communicate about your treatment plan, and meet legal and medical record-keeping requirements. We do not sell your information.

We use reasonable administrative, technical, and physical safeguards to protect personal information. Health information covered by HIPAA is handled in accordance with HIPAA standards. No system is perfectly secure, and we cannot guarantee absolute security of any information transmitted to or stored by us.

We use third-party services to operate the site and deliver care, for example Jane.app for booking and Resend for email notifications. Those services have their own privacy practices, which apply to data they handle on our behalf. Analytics run only if you accept them in the notice at the bottom of the page. Declining costs you nothing: every part of the site works the same either way.

You can request access to, correction of, or deletion of your personal information at any time by contacting us at hello@facebycaitllc.com. We will respond in line with applicable law.

We may update this policy from time to time. Material changes will be posted on this page with an updated effective date.